B2B PLATFORM TO SOURCE PRODUCTS FROM INTERNATIONAL SUPPLIERS

Access to and use of the website https://www.treniq.com (the “Website”) and the products and services listed on the Website, including the services to publish, advertise, promote product(s) and services used to connect buyers and Merchants, and generate sales (collectively, the “Services”) are subject to the following terms, conditions, and notices (the “Terms”). By using the Services, you are agreeing to all of the Terms, as may be updated by us from time to time.

Because these Terms are a legal contract between you (the “User/You/Merchant/Buyer/Trade Shows/Logistic Partners”), the Website and Treniq Limited (collectively, “Treniq”), it is important that you review the Terms carefully before accessing or participating in the Website. These Terms are not intended to alter in any way or limit the terms or conditions of any other agreement that you may have with Treniq, including without limitation the privacy policy (“Privacy Policy”) and the fee policy (“Fee Policy”).

GENERAL

We may change the Terms or modify any features of the Website at any time at our sole discretion. The most current version of the Terms can be viewed by clicking on the “Terms and Conditions” section on the Website. If you continue to use the Website after changes are posted, you will be deemed to have accepted the change.




Your use of the Website and Treniq’s services, software and products is subject to the terms and conditions contained in this document as well as the Privacy Policy, the Product Listing Policy and any other rules and policies of the Website that Treniq may publish from time to time. The Promotion Services referred to in the Treniq Free Membership Agreement shall include Top Ranking and Sponsored Listing and any such other Services as may be announced by Treniq from time to time. This document and such other rules and policies of the Website are collectively referred to below as the “Terms”. By accessing the Website or using the Services, you agree to accept and be bound by the Terms. Please do not use the Services or the Website if you do not accept all of the Terms. The Services (or any features within the Services) may vary for different regions and countries. No warranty or representation is given that a particular Service or feature or function thereof or the same type and extent of the Service or features and functions thereof will be available for Users. Treniq may in our sole discretion limit, deny or create different level of access to and use of any Services (or any features within the Services) with respect to different Users.




USER ACCOUNT

In order to use the Website, you are required to complete an application providing various information about yourself including your name, email address and other personal and/or company information. You agree that any information you provide to Treniq on the Website will always be accurate, correct and up to date. You shall not impersonate someone else or provide account information, an email address or any other information that is not your own.




OWNERSHIP OF THE WEBSITE

1. The Website contains content owned or licensed by Treniq (“Treniq Content”). Treniq owns and retains all rights in the Treniq Content. You will not remove, alter or conceal any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Treniq Content and you will not reproduce, modify, adapt, prepare derivative works based on, perform, display, publish, distribute, transmit, broadcast, sell, license or otherwise exploit the Treniq Content.
2. The Treniq name and logo are trademarks of Treniq, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Treniq, except with prior consent. In addition, all custom graphics, button icons, and scripts are service marks, trademarks and/or trade dress of Treniq, and may not be copied, imitated or used, in whole or in part, without prior written permission from Treniq.

USER CONTENT

The Website provides Users the facility to create, share and post content such as profile information, photographs, images and other material (together, “User Content”). Treniq claims no ownership rights to User Content created by you. Treniq has the right (but not the obligation) in its sole discretion to remove any User Content that is stored via the Website. Treniq takes no responsibility and assumes no liability for any User Content that you or any other User or third party creates, stores, shares, posts or sends through the Website. You shall be solely responsible for your User Content and the consequences of posting, publishing it, or sharing it and you agree that we are only acting as a passive conduit for your online distribution and publication of your User Content. If your Content violates these Terms, you may bear legal responsibility for that content. You agree not to post, store, transmit, create or share any User Content that: (i) may create a risk of harm, loss, physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to you, to any other person, or to any animal; (ii) may create a risk of any other loss or damage to any person or property; (iii) seeks to harm or exploit children by exposing them to inappropriate content, asking for personally identifiable details or otherwise; (iv) may constitute or contribute to a crime or tort; (v) contains any information or content that we deem to be unlawful, harmful, abusive, racially or ethnically offensive, defamatory, infringing, invasive of personal privacy or publicity rights, harassing, humiliating to other people (publicly or otherwise), libelous, threatening, profane, or otherwise objectionable; (vi) contains any information or content that is illegal (including, without limitation, the disclosure of insider information under securities law or of another party’s trade secrets); or (vii) contains any information or content that you do not have a right to make available under any law or under contractual or fiduciary relationships. Treniq reserves the right but is not obligated, to reject and/or remove any User Content that Treniq believes, in its sole discretion, violates the provisions of these Terms. In connection with your User Content, you affirm, represent and warrant the following:

1. Your User Content and your use thereof as contemplated by these Terms and the Website will not violate any law or infringe any rights of any third party, including but not limited to any intellectual property rights or privacy rights.
2. To the extent that your User Content contains any copyrighted material that is not your original work or in which you do not otherwise own the copyright, you have obtained all rights, licenses, consents, and permissions necessary in order to use that copyrighted material in connection with the creation and/or dissemination of that User Content using the Website.
3. Treniq may exercise the rights to your User Content granted under these Terms without liability for payment of any guild fees, residuals, payments, fees, or royalties, for the purposes of publicity and marketing, among others.
4. Treniq takes no responsibility and assumes no liability for any User Content that you or any other User or third party creates, stores, shares, posts, sends or otherwise makes available through the Website, whether directly or indirectly. You shall be solely responsible for your User Content and the consequences of posting, publishing it, or sharing it and you agree that Treniq is only acting a passive conduit for the distribution and publication of your User Content. If your User Content violates these Terms, you may bear legal responsibility for that content.

USER OF TRENIQ AND CONDUCT

You may use the Website for lawful purposes only. You shall not post or transmit through the Website any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law.

You agree not to engage in any of the following prohibited activities: (i) copying, distributing or disclosing any part of the Website in any medium; (ii) transmitting spam, chain letters, or other unsolicited emails; (iv) attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Website; (iii) taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure; (iv) uploading invalid data, viruses, worms, or other software agents through the Website; (v) collecting or harvesting any personally identifiable information, including account names, from the Website; (vi) using the Website for any commercial purposes without having all necessary rights and licenses to the User Content; (vii) impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity; (viii) interfering with the proper working of the Website; (ix) accessing any content on the Website through any technology or means other than those capabilities provided by the Website; or (x) bypassing the measures we may use to prevent or restrict access to the Website, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Website or the content therein. You acknowledge that there will be occasions when the Website may be interrupted, including, without limitation, for scheduled maintenance or upgrades, for emergency repairs, or due to failure of telecommunications links and/or equipment.

You agree that Treniq is not responsible for, and does not endorse, User Content posted on the Website. Treniq does not have any obligation to prescreen, monitor, edit, or remove any User Content. If your User Content violates these Terms, you shall be solely responsible for any legal consequences with respect to such User Content.

Treniq reserves the right to remove any User Content from the Website for any reason, without prior notice. User Content removed from the Website may continue to be stored by Treniq, including, without limitation, in order to comply with certain legal obligations, but may not be retrievable without a valid court order. Treniq will not be liable to you for any modification, suspension, or discontinuation of the Website, or the loss of any User Content.

We may, without prior notice, change the Website, stop providing the Website or features of the Website, to you or to Users generally, or create usage limits for the Website. We may permanently or temporarily terminate or suspend your access to the Website, or delete any User Content without notice and liability for any reason, including if in our sole determination, you violate any provision of these Terms, or for no reason. Upon termination for any reason or no reason, you continue to be bound by these Terms.

You are solely responsible for your conduct and any data, text, files, information, images, photos, links and other content or materials that you submit, post or display on or via our Website. Treniq shall have no liability for conduct in relation to your use of our Website.

Treniq reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the fee and allied policies shall be posted on the Website and such changes shall automatically become effective immediately after they are posted on the Website.

Treniq reserves the right to issue a warning, temporarily/indefinitely suspend or terminate your membership of the Website and refuse to provide you with access to the Website in case of non-payment of fees by you to Treniq. We also reserve the right to take legal action in case of non-payment of fees by you to Treniq.

Violations of these Terms may result in legal consequences prescribed by the applicable laws.




RIGHTS TO USER CONTENT

If you share your User Content with Treniq or link your User Content to Treniq on a third party service, you expressly grant, and you represent and warrant that you have all rights necessary to grant, to Treniq a royalty-free, sublicensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, syndicate, publicly perform, publicly display, and make derivative works of all such User Content and your name, voice, and/or likeness as contained in your User Content, in whole or in part, and in any form, media or technology, whether now known or hereafter developed, for use in connection with the Website and Treniq’s (and its successors’ and affiliates’) business, including without limitation for promoting and redistributing part or all of our Website (and derivative works thereof) in any media formats and through any media channels.




FOR MERCHANTS / SELLERS

For ease of reference, sellers, designers and other parties offering products through the Website are referred to as “Merchants”.

OBLIGATIONS AND RULES

1. You shall be responsible for providing information and content relating to the products proposed to be sold by you, and undertake that all such information shall be accurate in all respects. You undertake that you shall not exaggerate or over emphasize the specifics of the products.
2. The Merchant shall list the products that are its original designs only and are produced with materials suitable for the products (i.e. fit for purpose) or have the necessary permissions to manufacture and sell the products to clients, if required.
3. All of the information (whether written or oral or any other communicable format or method) the Merchant provide, from time to time, to us in respect of its brand and products is accurate and up to date
4. The Merchant will not list any products on www.treniq.com or any other domain name owned or held by Treniq Ltd., which Treniq in its sole discretion considers to be unethical, or in breach of Treniq’s socially responsible business practices. Further the Merchant will not mislead or attempt to mislead us or our Buyers regarding your products.
5. The Merchant shall be responsible for delivery of all goods and packages, and Treniq shall have no obligation with respect to the same. If the Merchant becomes aware of any circumstances that are likely to cause a delay in delivery of the ordered item(s), it shall immediately notify both the customer and Treniq in writing stating the reason for the delay and the updated time of delivery.
6. Upon receipt of an order from a customer, the Merchant shall correspond with the customer via the interface provided on the Website within twenty-four (24) of the order. Such communication shall contain details including a confirmation or denial of availability of the product order, the details of shipping, the estimated date of delivery and other relevant details.
7. The Merchant shall ensure that the products provided via Treniq to the customer are as per the specifications/brand/quantity ordered and there is no variation what the Merchant shall be solely responsible for the quality, quantity, merchantability, guarantee, warranties in respect of the products delivered by it to the end-customer(s), including concealed defects, even if they are recognizable and discovered only subsequent to delivery, and Treniq shall have no obligation with respect to the same.
8. It is the Merchant’s obligation to determine what, if any, taxes apply to the payments Merchant makes or receives and it shall indicate the same with respect to each package/service, and it is Merchant’s responsibility to collect, report and remit the correct tax to the appropriate tax authority, and Treniq shall not be responsible for the same. In the event that the Merchant requires any sort of domestic licence in order to import their product or any part thereof then it is the responsibility of the Merchant to obtain such licences. In the event that there is any import taxation, duties, levies or otherwise payable on import or shipment of any of the Merchant’s goods then these payments remain the full responsibility of the Merchant. The Merchant will keep Treniq, its officers, employees and agents indemnified against any claim arising from the allegation of non-payment of such taxes, duties, levies or similar.
9. The Merchant agrees that the end-customer may at any time; cancel the order placed, in whole or in part, without cause, by giving the merchant, as well as Treniq written notice of such cancellation. Upon receipt by the Merchant of any such notice, and subject to the cancellation policy agreed to between the Customer and the Merchant permitting the same, the Merchant shall (a) cancel all orders, or such part thereof, to the extent mentioned in the cancellation/modification request, and (b) comply with the end-customer or Treniq’s directions to terminate the delivery of the order.
10. The Merchant agrees that Treniq only acts as an intermediary to facilitate payment, and the Merchant shall bear sole financial responsibility for any and all sales, use, excise, general, VAT<, GST, or other similar taxes, including any interest penalties and additions related thereto, imposed on or arising from the transactions contemplated by these Terms between Treniq and the Merchant, if any.
11. You acknowledge that in the event a product is defective or does not fit the use commonly intended for such product, you shall replace such product within as per the terms agreed between the Buyer and Merchant.

EXCEPTIONS AND LIMITATIONS

1. You agree and acknowledge that all commercial/contractual terms are between you and the customer(s). Treniq does exercise any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between you and the customer.
2. Treniq is not responsible for any non-performance or breach of any contract entered into between you and the customer(s), and while we may extend our best efforts, at our discretion, to resolve the same, Treniq shall not and is not required to mediate or resolve any such dispute or disagreement.
3. Treniq does not at any point of time during any transaction between buyer and the Merchant on the Website come into or take possession of any of the goods or services offered by the Merchant nor does it at any point gain title to or have any rights or claims over the goods or services offered by the Merchant to the buyer.
4. Treniq associates with various service providers to provide logistics assistance (“Logistics Partner(s)”). However, you acknowledge that Treniq merely acts as the intermediary between the Merchant and the Logistics Partner(s), and the choice of the Logistics Partner selected for the delivery of the Merchant’s shipment(s) and the services provided consequently, are solely the responsibility and liability of the Logistics Partner(s), and Treniq shall have no obligation or responsibility with respect to the same.
5. You acknowledge that there will be occasions when the Website may be interrupted, including, without limitation, for scheduled maintenance or upgrades, for emergency repairs, or due to failure of telecommunications links and/or equipment.
6. The content or information posted on the Website is posted by other users and may contain errors, and while Treniq reserves the right to correct/remove the same, it is under no obligation to do so. You acknowledge that you read and act upon this information at your own risk and shall make additional efforts to verify the authenticity of such information.
7. YOUR SOLE AND EXCLUSIVE RIGHT AND REMEDY IN CASE OF DISSATISFACTION WITH THE WEBSITE, THE SERVICES, OR ANY OTHER GRIEVANCE SHALL BE YOUR TERMINATION AND DISCONTINUATION OF ACCESS TO, OR USE OF THE SITE.

MARKETING AND PRODUCT ENQUIRY

1. Pursuant to this contract, Treniq is entitled to promote you and your products within our Marketing and PR activities. We will therefore have the rights to use your name(s) and logo(s) associated with the products listed on our Website.
2. Communication: You take the responsibility of responding to all enquiries in a timely manner. You will responsible for managing the relationship with the party introduced to you via Treniq. You are required to respond to all the enquired products using your Treniq account within 24 hours.
3. Request for quote: Our buyers may request for quote for products in your showroom and catalogue. You are responsible to update the product information accurately along with any additional charges, discounts, transportation fees, and applicable taxes directly on the product enquiry. You may use the messaging system provided to share any additional information regarding the request from our buyers.
4. Order: The buyers can directly place orders and purchase product via the platform. It is your responsibility to process and fulfil the order. If one of our buyer wishes to place an order for a product you have not listed on your showroom, you are responsible for notifying Treniq of this order. Treniq will then assist you in fulfilling this order offline. In addition, we will also guide you on adding new products on Treniq. In the event you miss informing Treniq of this order, you will be considered to be attempting to take the transaction directly with our buyers.
5. General clause: Among other things, you will prepare order forms; process payments, cancellations, and returns; and handle customer service in accordance with your existing policies. You are responsible for the order confirmation, deliveries, returns or refunds directly with the Buyers.

FOR BUYERS

OBLIGATIONS

1. You acknowledge that all purchases made/services availed of by you through the Website are subject to payment of necessary costs/fees to such Vendor, as per the payment terms of the relevant Vendor. You further acknowledge that the Vendor may choose to withhold the delivery of product(s) or provision of services to you, and that Treniq shall have no obligation with respect to any dispute between the Vendor and you.
2. In cases where the Buyer makes uploads/adds a sourcing request to be fulfilled by one or more of the Merchants registered on Treniq, it undertakes that the design or content of the product/service sought to be created shall the Buyer’s own or that it shall have legally acquired the right to such design or content. The Buyer acknowledges that Treniq cannot edit every post uploaded on the Website, and shall have no responsibility with respect to the same.
3. The Buyer shall interact directly with the Merchants, and on terms mutually agreed between them, and Treniq shall not have any obligation in this regard.

EXCEPTIONS AND LIMITATIONS

1. The Website is a platform through which certain service providers/vendors (“Vendors”) make available offerings, and the Vendor is solely responsible to you for the care and quality of the goods and services it provides.
2. You agree and acknowledge that all commercial/contractual terms are between you and the Vendors. Treniq does exercise any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between you and the customer.
3. Treniq does not make any representation or warranty as to the quality or value of the goods or service offered on the Website. Treniq does not implicitly or explicitly support or endorse any goods on the Website, and shall not be a party to, or in any way monitor any transaction between you and any third-party providers. Treniq accepts no liability for any errors or omissions, whether on behalf of itself or third parties.
4. Treniq is not responsible for any non-performance or breach of any contract entered into between you and the Vendor(s), shall not and is not required to mediate or resolve any dispute or disagreement between you and the Vendor(s).
5. Treniq will not be obligated or liable for any such contract entered into between you and the Vendor(s). Treniq is not responsible for unsatisfactory or delayed delivery of goods, or damages or losses suffered as a result.
6. Treniq does not at any point of time during any transaction between you and the Vendor on the Website come into or take possession of any of the goods or services offered by the Vendor nor does it at any point gain title to or have any rights or claims over the goods or services offered by the Vendor to the buyer.
7. While in the event a product order from a Vendor is defective, such product shall be replaced by the Vendor subsequent to it being returned to, and inspected by the Vendor, in the event a product is made to order for you, no requests regarding cancellation/return shall be entertained.
8. You further acknowledge that the returns/cancellation policy shall be as dictated by the Vendor in question, and Treniq has no authority/control over the same.
9. You acknowledge that there will be occasions when the Website may be interrupted, including, without limitation, for scheduled maintenance or upgrades, for emergency repairs, or due to failure of telecommunications links and/or equipment.
10. Treniq does not implicitly or explicitly support or endorse any Merchants listed on the Website, and shall not be a party to, or in any way monitor any transaction between you and any third-party providers. Treniq accepts no liability for any errors or omissions, whether on behalf of itself or third parties.
11. The content or information posted on the Website is posted by other users and may contain errors, and while Treniq reserves the right to correct/remove the same, it is under no obligation to do so. You acknowledge that you read and act upon this information at your own risk and shall make additional efforts to verify the authenticity of such information.
12. YOUR SOLE AND EXCLUSIVE RIGHT AND REMEDY IN CASE OF DISSATISFACTION WITH THE WEBSITE, THE SERVICES, OR ANY OTHER GRIEVANCE SHALL BE YOUR TERMINATION AND DISCONTINUATION OF ACCESS TO OR USE OF THE SITE.

FOR TRADE SHOWS

OBLIGATIONS AND RULES

1. You acknowledge that you shall be responsible for providing all necessary information and content relating to the shows organised/marketed by you, and undertake that all such information shall be accurate in all respects. You undertake that you shall not exaggerate or over emphasize the specifics of the services or products so as to mislead the customers.
2. It is your obligation to determine what, if any, taxes apply to the payments you make or receives and it shall indicate the same with respect to each package/service, and it is your responsibility to collect, report and remit the correct tax to the appropriate tax authority, and Treniq shall not be responsible for the same.

EXCEPTIONS AND LIMITATIONS

1. You acknowledge that Treniq merely lists your show on its Website, and has no involvement in the hosting of the show, the arrangements made in such regard, or the products displayed at such show, and shall have no obligation in this regard. We may facilitate the sale of tickets to your show through the Website, but in the event of any claims arising out of a purchase of ticket(s), you shall be solely liable.
2. You agree and acknowledge that all commercial/contractual terms are between you and the customer(s). Treniq does exercise any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between you and the customer.
3. Treniq does not at any point of time during any transaction between you and potential customers and/or visitors to your listing and/or potential suppliers and shall have no responsibility with respect to the results or consequences of, or claims arising out of such transactions.
4. You acknowledge that there will be occasions when the Website may be interrupted, including, without limitation, for scheduled maintenance or upgrades, for emergency repairs, or due to failure of telecommunications links and/or equipment.
5. The content or information posted on the Website is posted by other users and may contain errors, and while Treniq reserves the right to correct/remove the same, it is under no obligation to do so. You acknowledge that you read and act upon this information at your own risk and shall make additional efforts to verify the authenticity of such information.
6. YOUR SOLE AND EXCLUSIVE RIGHT AND REMEDY IN CASE OF DISSATISFACTION WITH THE, THE SERVICES, OR ANY OTHER GRIEVANCE SHALL BE YOUR TERMINATION AND DISCONTINUATION OF ACCESS TO, OR USE OF THE SITE.

FOR LOGISTICS PARTNERS

OBLIGATIONS AND RULES

1. You shall be responsible for providing information and content relating to the services provided by you, and undertake that all such information shall be accurate in all respects. You undertake that you shall not exaggerate or over emphasize the specifics of the services.
2. You shall be responsible for delivery of all goods and packages, and Treniq shall have no obligation with respect to the same. If the Merchant becomes aware of any circumstances that are likely to cause a delay in delivery of the ordered item(s), it shall immediately notify Treniq in writing stating the reason for the delay and the updated time of delivery.
3. You shall provide clear and unambiguous pricing terms with respect to the services offered by you. It is your obligation to determine what, if any, taxes apply to the payments you make or receives and it shall indicate the same with respect to each service provided by you, and it is your responsibility to collect, report and remit the correct tax to the appropriate tax authority, and Treniq shall not be responsible for the same.

EXCEPTIONS AND LIMITATIONS

1. You agree and acknowledge that all commercial/contractual terms are between you and other users of Treniq (whether merchants or buyers). Treniq does exercise any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between you and the customer.
2. Treniq is not responsible for any non-performance or breach of any contract entered into between you and other parties, and while we may extend our best efforts, at our discretion, to resolve the same, Treniq shall not and is not required to mediate or resolve any such dispute or disagreement.
3. You acknowledge that there will be occasions when the Website may be interrupted, including, without limitation, for scheduled maintenance or upgrades, for emergency repairs, or due to failure of telecommunications links and/or equipment.
4. You agree that Treniq is not responsible for, and does not endorse, Content posted on the Website. Treniq does not have any obligation to prescreen, monitor, edit, or remove any Content. If your Content violates these Terms, you shall be solely responsible for any legal consequences with respect to such Content.
5. The content or information posted on the Website is posted by other users and may contain errors, and while Treniq reserves the right to correct/remove the same, it is under no obligation to do so. You acknowledge that you read and act upon this information at your own risk and shall make additional efforts to verify the authenticity of such information.
6. YOUR SOLE AND EXCLUSIVE RIGHT AND REMEDY IN CASE OF DISSATISFACTION WITH THE WEBSITE, THE SERVICES, OR ANY OTHER GRIEVANCE SHALL BE YOUR TERMINATION AND DISCONTINUATION OF ACCESS TO OR USE OF THE SITE.

ORDERS AND PAYMENTS

1. Order Confirmation:
1. The Buyer and Merchant are responsible for providing all the details regarding the order on the platform. Information such as shipping address, billing address, quantities, finishes, price, discounts, lead times, VAT, other taxes, shipping cost and any other related information needs to be completed before placing the order on the website.
2. All order confirmation with the Merchants will be made on receipt of the required advance payments from the Buyer, as set in the payment terms by the Merchant.
3. All prices do not include VAT, customs fees, taxes and when applicable, transportation. This should be considered FOB Merchant location, unless expressly referred in other conditions.
4. Payment of invoices will be made in the currency set out in the product enquiry.
5. The Merchant will ensure that all the products are securely packed to avoid any damages and keep it ready as per the delivery agreement agreed with the Buyer.
6. Where required, Treniq will assist the Buyer and Merchant in order to fulfil this order.
2. There are a few payment option available for the Buyers to facilitate the order.
1. Card Payment - using Visa, Mastercard, American Express
   1. When a buyer makes a payment using a card, on placing the order, the Merchant will receive the payment into their account within 7 working days.
   2. Merchants will see a transaction from Treniq with the Treniq order reference number.
2. Bank Transfer Payment - Buyer can directly transfer the funds into a sellers bank account
   1. When a buyer opts to make a payment through a bank transfer, this amount will reflect in the Merchant's account immediately.
   2. Merchants will see a transaction amount matching the order value with the Treniq order reference number.
   3. Merchants should notify their account manager of any delays, to avoid loss of access to their account on Treniq.
3. Order Cancellation:
1. The Buyer may cancel the Order placed, in whole or in part, by giving the Merchant a written notice (including, without limitation, fax or email) of such cancellation as per the agreed cancellation policy.
2. The returns/cancellation policy shall be as dictated by each Merchant in question, and Treniq has no authority/control over the same.
3. Upon receipt from the Buyer of any such notice, and subject to the cancellation policy agreed to between the Buyer and Merchant, Treniq shall request the Merchant to (a) cancel the orders, or such part thereof, to the extent mentioned in the cancellation/modification request, and (b) comply with the Buyers directions to terminate the delivery of the order.
4. The appropriate amount of compensation shall be deducted from the payments made by the Buyer (as agreed in the payment schedule) and the balance of that payment shall be repaid to the Buyer.
5. If the appropriate amount of compensation exceeds the amount of the payment made by The Buyer, the remaining amount of compensation (following the Merchant retention of the deposit) will be payable by the Buyer within 10 working days of agreement as to the additional amount payable.
6. If the Buyer cancels a Purchase Order because Merchant is in material breach of the Purchase Order or this Agreement, the deposit payment made by the Buyer shall be repayable when the Merchant has made the refund to Treniq.
7. If the Buyer cancels a Purchase Order, such cancellation discharges the obligations of the Merchant in relation to this Agreement in so far as it relates to the cancelled Purchase Order and neither party shall have any obligations to the other in relation to that Purchase Order.

WARRANTY

1. THE WEBSITE IS PROVIDED ON AN “AS IS” BASIS, AND USE OF THE WEBSITE IS AT THE USER’S RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM TRENIQ OR THROUGH THE WEBSITE WILL NOT CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. WITHOUT LIMITING THE FOREGOING, TRENIQ, ITS SUBSIDIARIES, ITS AFFILIATES, AND ITS LICENSORS DO NOT WARRANT THAT THE CONTENT FOUND ON THE WEBSITE IS ACCURATE, RELIABLE OR CORRECT; THAT THE WEBSITE WILL MEET YOUR REQUIREMENTS; THAT THE WEBSITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED OR SECURE; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE WEBSITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE WEBSITE IS DOWNLOADED AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE OR LOSS OF DATA THAT RESULTS FROM SUCH DOWNLOAD OR YOUR USE OF THE WEBSITE.
2. TRENIQ DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE WEBSITE OR ANY HYPERLINKED WEBSITE OR SERVICE, AND TRENIQ WILL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.

TERMINATION

Treniq may terminate these Terms for any reason at any time. Treniq reserves the right, in its sole discretion, to restrict, suspend, or terminate your access to and use of the Website, with or without prior notice. Otherwise applicable sections of the Terms shall survive termination. In addition to any termination rights, we reserve the right to enforce and prosecute any violations of these Terms.




INDEMNIFICATION

You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments and expenses, as well as third party claims and causes of action, including, without limitation, attorneys’ fees, arising out of any breach by you of any of these Terms, or any use by you of the Website. You shall provide us with such assistance, without charge, as we may request in connection with any such defense, including, without limitation, providing us with such information, documents, records and reasonable access to you, as we deem necessary. You shall not settle any third party claim or waive any defense without our prior written consent.




LIMITATION OF LIABILITY

IN NO EVENT WILL TRENIQ OR ITS AFFILIATES OR ANY PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE WEBSITE BE LIABLE FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS, USE, MISUSE, OR INABILITY TO USE THE WEBSITE OR ANY LINKED SITES, OR IN CONNECTION WITH ANY FAILURE OF PERFORMANCE. THESE LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF TRENIQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. IN NO EVENT WILL TRENIQ’S LIABILITY EXCEED THE COMMISSION RECEIVED BY TRENIQ FOR THE RELEVANT PRODUCT OR SERVICE.




GOVERNING LAW

This Agreement shall be governed and construed in accordance with the laws of the United Kingdom and Wales with respect to any dispute arising hereunder, and each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any such dispute or claim.




MISCELLANEOUS PROVISIONS

1. Survival: In the event of termination or expiration of these Terms for any reason, any provisions of these Terms that by their nature should survive termination of these Terms will survive termination of these Terms, unless contrary to the pertinent provisions herein stated.
2. Severability: If any term or provision of these Terms is held to be either illegal or unenforceable, in whole or in part, under any enactment or rule of law, such term or provision or part shall to that extent be deemed not to form part of these Terms, but the validity and enforceability of the remainder of these Terms shall not be affected.
3. Unenforceability: If any provision of these Terms or any word, phrase, clause, sentence, or other portion thereof should be held to be unenforceable or invalid for any reason, then provided that the essential consideration for entering into these Terms on the part of any Party is not unreasonably impaired, such provision or portion thereof shall be modified or deleted in such manner as to render these Terms as modified legal and enforceable to the maximum extent permitted under applicable laws.
4. No Waiver: No delay or omission by either Party hereto to exercise any right or power occurring upon any noncompliance or default by the other party with respect to any of the terms of these Terms shall impair any such right or power or be construed to be a waiver thereof. The terms and conditions of these Terms may be waived or amended only in writing or mutual agreement of the Parties. A waiver by either of the Parties hereto of any of the covenants, conditions, or agreements to be performed by the other shall not be construed to be a waiver of any succeeding breach thereof or of any covenant, condition, or agreement herein contained (whether or not the provision is similar).
5. Notices: Any notice required or permitted to be given to Treniq hereunder shall be in writing and sent or transmitted by (i) registered or certified mail; (ii) hand-delivery; (iii) email; or (iv) internationally recognized courier service, provided its receipt is acknowledged and, dispatched or sent or transmitted to the address specified Treniq. All notice required to be given under these Terms shall be addressed to:
   Treniq Ltd.
   26 Store St, Bloomsbury, London WC1E 7BT
   [email protected]
   We may change the Terms or modify any features of the Website at any time at our sole discretion. The most current version of the Terms can be viewed by clicking on the “Terms and Conditions” section. If you continue to use the Website after changes are posted you will be deemed to have accepted the change.